You must be at least 18 years old to buy an NV Toys item and use it.

Warranty Terms & Conditions

NV TOYS warrants our toys for a period of one year, after the date of original purchase against defects due to faulty workmanship or materials. If you experience any factory/assembly defects, please contact us and we will do our best to solve your issues as soon as possible.
Caution: please do not take your vibrator apart by yourself or by an unauthorized repair shop, as your warranty will automatically expire.


Safety Tips

Avoid sharing your pleasure toys with other people due to hygiene concerns.
Only water based lubricant is recommended to use with the products.
Do not use massage oils or hand cream as lubricants for the toy, as you will damage its silicone soft touch surface.
Be cautious when using your device for anal insertion.
Stop using the toy if its tip is chipped or broken or has sharp edges.


Cleaning and Storage

Always clean your device thoroughly before and after each use.
Clean your device with an antibacterial toy cleaner. Alternatively, you can wash the device with warm water and soap, rinse with clean hot water and pat dry with a clean towel.
Hard detergents, disinfectants, acetone or alcohol are not recommended to use to clean your device.
Store your device in a clean and dry space and keep it out of children’s reach.